Privacy Policy
At Grady's Cold Brew, Inc. ("we," "us," "our", we are committed to protecting your privacy. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.
Information We Collect
- Personal Information: Name, email address, shipping address, billing address, phone number, payment information.
- Account Information: Username and password if you create an account.
- Transaction Information: Purchase history and transaction details.
- Technical Information: IP address, browser type, operating system, device information, and browsing behavior.
- Marketing and Analytics Information: Data collected via cookies and tracking technologies, including information related to your interactions with our ads on Google and Facebook.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders, accounts, and promotions.
- Improve our website and services.
- Personalize your shopping experience.
- Conduct data analysis to improve our business operations.
- Comply with legal obligations and prevent fraud.
- Advertising: Serve you with targeted advertisments on Google and Facebook, and measure the effectiveness of these ads.
- SMS/Text Messaging: Send you transactional and promotional messages, if you have opted in to receive such messages.
- Email Marketing: Send you newsletters, promotions, and updates if you have subscribed to our email list.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors that provide services on our behalf, such as payment processors, shipping companies, email marketing serviecs, and SMS/text messaging platforms.
- Advertising Partners: Google, Facebook, and other third-party advertising platforms to display targeted ads.
- Legal Requirements: If required by law or in response to a legal request.
- Business Transfers: In the event of a merger, acquisitions, or sale of assets, your information will be transferred.
Data Security
We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized acccess, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications.
Request the restriction of processing your data.
Withdraw your consent at any time where processing is based on consent.
Advertising Preferences: Manage your preferences regarding targeted ads through Google Ads Settings and Facebook Ad Preferences.
SMS/Text Messaging: Opt-out of receiving texzt messages by following the instructions provided in the messages or contacting us directly.
Email Marketing: Unsubscribe from out email list by following the unsubscribe link provided in any email or by contacting us directly.
To exercise any of these rights, please contact us at info@gradyscoldbrew.com, customerservice@gradyscoldbrew.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. This includes data collection by Google Analytics and Facebook Pixel. You can control the use of cookies through your browser settings and opt-out of tracking by using tools such as the Google Analytics Opt-out Browser Add-on and Facebook's opt-out options.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Grady's Cold Brew
819 Garrison Ave, Bronx, NY 10474
info@gradyscoldbrew.com, customerservice@gradyscoldbrew.com
(718) 860-1600)
Thank you for trusting Grady's Cold Brew with your personal information. We are committed to protecting your privacy and providing a safe and secure shopping experience.
819 Garrison Ave, Bronx, NY 10474
info@gradyscoldbrew.com, customerservice@gradyscoldbrew.com
(718) 860-1600)
Thank you for trusting Grady's Cold Brew with your personal information. We are committed to protecting your privacy and providing a safe and secure shopping experience.